Introduction

Rye House Kart Raceway (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data when you visit our website or contact us.

This website is operated by:

Motorsport World Limited
Rye House Kart Raceway
Rye Road
Hoddesdon
Hertfordshire
EN11 0EH
Telephone: 01992 460 895
Email: info@rye-house.co.uk

We are the data controller for the purposes of UK data protection law.

What Information We Collect

We may collect and process the following personal data:

• Name

• Email address

• Telephone number

• Information submitted via contact forms

• Booking or enquiry details

• Information provided when downloading documents

• Technical information such as IP address, browser type and pages visited

We do not operate customer accounts or shopping cart functionality on this website.

How We Use Your Information

We use your personal data to:

• Respond to enquiries

• Process booking requests

• Provide information about our services

• Send relevant business communications

• Improve our website performance

• Maintain site security

We will only use your data where we have a lawful basis to do so.

Lawful Basis for Processing

Under UK GDPR, we rely on:

• Legitimate Interest – to respond to enquiries and operate our business

• Contract – where you request services or bookings

• Consent – where you opt in to marketing communications

• Legal Obligation – where required by law

You may withdraw consent at any time.

Sharing Your Information

We may share your personal data with:

• Shopify (our website hosting platform)

• IT and website service providers

• Professional advisers where necessary

• Regulatory or legal authorities where required

We do not sell your personal data.

Some service providers may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting or reporting requirements.

Enquiry data is typically retained for administrative purposes unless a booking or ongoing relationship is established.

Cookies

Our website uses cookies to:

• Ensure essential website functionality

• Analyse website performance

• Improve user experience

Cookies do not contain personally identifiable information.

You can control cookies through your browser settings. For further details, please refer to our Cookie Policy.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent (where applicable)

To exercise any of these rights, please contact us using the details above.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at:
www.ico.org.uk

Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse or unauthorised access. However, no system can be guaranteed 100% secure.

Third-Party Links

Our website may contain links to other websites. These sites are not governed by this Privacy Policy and we are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.